Orders & Payments:
We accept major cards, Shop Pay, Apple Pay, Google Pay, and PayPal. Orders process fast, so changes or cancellations aren’t guaranteed—contact us immediately if needed. For wrong addresses, reach out ASAP; if shipped, changes must go through the carrier. Tracking info is sent by email & sms once shipped (may take 24–48 hrs to update). Installment options like Shop Pay Installments are available at checkout.
Shipping:
We ship within the US only. Orders ship in 1–3 business days once bulk production is complete and in hand. For pre-orders, shipping timelines will be clearly communicated—please check product pages, socials and emails for updates before purchasing.
Returns & Exchanges:
All sales are final. Please check sizing and product details before ordering. If your item arrives damaged or defective, contact us within 48 hours of delivery with photos for review.
Contact & Support:
For any questions, reach us at contact@almostawake.us or through the Contact page on our website. We aim to respond within 1–2 business days. Please include your order number for anything related to an existing order.
When will my order ship?
Orders are typically processed within 1–3 business days. Once your order ships, you will receive a confirmation email with tracking information. Shipping times may vary depending on destination and carrier.
If you have any questions regarding your order, please contact us at contact@almostawake.us or via Instagram @almostawake.us. Please include your order number and a brief description of your inquiry.